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Coronavirus (COVID-19): What you need to know

As the coronavirus (COVID-19) situation progresses, we’ve received lots of questions about what will be covered, and what won’t.


Based on what we know today, here’s a breakdown of covered services related to COVID-19:

  • Active tests (no copay or cost-share applied).*
  • Antibody tests (no copay or cost-share applied).*
  • COVID-19 vaccine (no copay or cost-share applied). 
  • Medically necessary treatment and required medication (copay and/or cost-share applied).
  • In-network telemedicine services (copay or cost-share applied).
  • Telehealth services through BlueCare Anywhere (no copay or cost-share through June 30, 2021).


*No penalties for out-of-network versus in-network lab work (but in-network is preferred).


Additional Links and Resources:

Kairos COVID-19 Frequently Asked Questions (FAQ)

Centers for Disease Control and Prevention (CDC) Guidelines

Arizona Department of Health Services (AZDHS) Guidelines

World Health Organization (WHO) Guidelines