Blue Cross Blue Shield Resources
Dedicated Customer Support
Did you know that Blue Cross Blue Shield has a dedicated Kairos Customer Service team and phone line?
This team was specifically trained in all things Kairos, and strives to assist you the first time you call. The team’s number is listed on the back of your ID card. Or just call (844) 817-4115 or (844) 817-4116.
Need a new ID card? Following up on a claim? Have a question about your benefits? The BCBS team is a great resource for getting quick and accurate responses.
MyBlue: Blue Cross Blue Shield Online Portal
The Blue Cross Blue Shield MyBlue online portal includes tools for reviewing claims, finding a provider, printing ID cards, and much more! See below for some of the things you can do with MyBlue:
Claims & benefits
HealthyBlue: BCBSAZ’s health and wellness program
Register today at www.azblue.com/member. You will need your member ID number from your ID card when registering.